Contact us if you need help.
We'll make sure you get the help you need by directing you to specialist support services who can give you confidential and anonymous advice.
Support in a crisis (easy read)
Some of the support we offer or direct people to:
Depression, anxiety and mental health
Mind in Mid Herts – for better mental health
0330 320 8100
admin@mindinmidherts.org.uk
- Mental health support across Hertfordshire.
- NightLight crisis helpline – if you're experiencing a mental health crisis, you can call 01923 256391 every night, 7pm – 1am. A listening ear, emotional support, advice and information.
Herts Mind Network
0203 727 3600
info@hertfordshiremind.org
- Complex needs and community support.
- Employment support services and training.
- Peer support.
Viewpoint
01707 386136
info@hertsviewpoint.co.uk
- Mental health training and recovery focused courses.
- Crisis support.
Carers in Herts
01992 586969
contact@carersinherts.org.uk
- Bereavement support.
- Support hubs.
- Carers planning service.
- Events, development and training.
Healthy Hub East Herts
01279 655261 – ask to speak to Ric Maraia or Simon Barfoot
HealthyHubeh@eastherts.gov.uk
- Free advice and support about where you can get health, social and wellbeing support.
Togetherall
01625 136387
theteam@togetherall.com
- Digital mental health and wellbeing support service.
- Accessible anywhere, anytime, 24/7.
- Safe, supportive community.
Hub of Hope
01276 581174
admin@thehopehub.org.uk
- A database of local, national, peer, community, charity, private and NHS mental health support and services.
One Vision
0770 256 6667
info@ovwatford.org
- Inter-faith service.
- Mental health wellbeing service.
- Refugee support.
Action for Happiness
info@actionforhappiness.org
- A movement of people taking action to create a happier and kinder world, together.
- Podcasts, coaching, talks and groups.
Samaritans
116 123
jo@samaritans.org
Whatever you're going through, a Samaritan will face it with you. 24 hours a day, 365 days a year.
Hertfordshire’s Children and Young People’s Mental Health Services (CYPMHS) system
- Go to Just Talk Herts for self-help tools, information and signposting to free services for children and young people’s mental health and emotional wellbeing that don’t need a professional referral, so young people, parents and carers can contact them directly at: www.hertfordshire.gov.uk/youthmentalhealth.
Homelessness
- Shelter – got a housing problem? We can help. Understand your rights and get the support you need.
- Herts Young Homeless – focus on preventing homelessness.
- Haven First – supporting homeless people in Stevenage and North Hertfordshire.
Utilities
Abuse and domestic abuse
Free school meals and school uniform
Free School Meals – check if you're eligible.
School uniform grants – speak to your child's school to see if they can help.
Money problems
Anyone in Hertfordshire can get support from us, but we give priority to those who are most vulnerable. That includes people affected by domestic violence or with a life limiting illness.
You may only be able to access certain support once in a 3 month period. Tell us about your situation and we'll provide more information about the support available.
Hertfordshire welfare assistance – a scheme to help Hertfordshire residents facing an immediate financial crisis.
Advice on benefits and debt
Hertfordshire Citizens Advice
Money advice factsheets
Turn2Us – benefits and grants information
Help to explain a problem or have your say
Advocates provide qualified, independent support for people who have difficulty understanding information and advice, or communicating their views.
Advocates can help if you:
- are finding it difficult to put your views across or don’t feel you're being listened to
- are struggling with an issue and feel you need help understanding the options available to you
- need support through the NHS Complaints process
- can't make a decision and need help deciding what's best for you.
Some services we can refer you to are:
Hertfordshire advocacy services are provided in partnership with specialist organisations, including:
Loneliness
Compassionate Neighbours are trained volunteers offering friendship and a listening ear to people living in their community. Compassionate Neighbours will visit you weekly and take you out if you wish, or just stay in and have a cup of tea and a chat. There is no charge.
Garden House Hospice – Stevenage, Hitchin, Letchworth, Baldock, Royston.
Isabel Hospice – Broxbourne, East Herts, Welwyn Hatfield.
Peace Hospice Care – Watford, Three Rivers, Hertsmere.
Need different support? Not sure what you're looking for? Still call us. We can help.